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    • Lead and?Deal?Predictions

      Identify the probability of a lead/deal slipping away or closing by analyzing the sales activities of each record.

    • Anomalies

      Zia forms trends for the activities that go into every sale to predict future irregularities in sales trends.

    • Intelligent Automation

      Zia monitors automation and offers suggestions to correct the workflows that run your sales process.

    • Email Sentiment

      Analyze the tone of your customers from their emails to craft the best response and make the best pitch.

    • Best Time to Contact

      Contact customers when they’re likely to answer calls or check emails by setting reminders for Zia’s suggestions.

    • Data Enrichment

      Keep your data?up to date?with?your customer base's?demographics, phone numbers,?and?social media accounts.

    Process management

    Does your sales team know what to do at each stage in the pipeline - and do they follow the playbook? With Blueprint, your sales team knows at every turn what to do next. Define your sales process, and all your team has to do is follow it.

    Team Collaboration

    Zoho CRM's real-time feeds, chat, repository to share sales collateral, and centralized calendar make closing a deal easier for everyone.

    Security

    Your security is our first priority. We understand every organization must strike the right balance between protecting their customers' data and giving employees the freedom to get their work done. Zoho CRM meets both of these requirements.

    Mobile

    Stay on top of business everywhere, all the time with Zoho CRM Mobile Edition. Be better informed, stay connected to clients and colleagues, and react to fast-moving changes wherever you are.

    Learn More
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